Architect-led excellence01 / 03
Master craftsmen, not just configurators.
A certified architect leads every engagement and designs the solution before anything is configured.
ServiceNow architects · Ottawa
Certified architects for ITSM, ITOM, IT Asset Management, scoped applications and enterprise architecture. Each building on this campus is one of those practices.
Architect-led excellence01 / 03
A certified architect leads every engagement and designs the solution before anything is configured.
Lightning results02 / 03
Work ships in short, usable increments, so you see results early and can steer as you go.
Empire building03 / 03
Clean data models and shared standards make each new module easier to add than the last.
The workshop01 / 06
Custom applications on the platform, from quick low-code tools to full pro-code builds.
The service centre02 / 06
Service desk, incident, problem and change, designed around how your support teams work.
The asset warehouse03 / 06
Hardware and software tracked from purchase to retirement, so licences and spend stay under control.
The operations centre04 / 06
Discovery, service mapping and event management, so issues surface before your users notice them.
The bridges05 / 06
HR, Finance, ITSM and custom apps connected, so data is entered once and stays consistent.
The studio06 / 06
Roadmaps, standards and data models that keep the platform clean as it grows.
X-ray
The scan shows what sits inside each building: shared data, common standards and the integrations that let six practices work as one.
Services
01 / 04
01Service
A roadmap and priorities that reduce complexity and maximize ROI.
02Service
Architecture, configuration, testing and deployment, delivered in usable stages.
03Service
HR, Finance, ITSM and custom apps connected to eliminate silos.
04Service
Monitoring, upgrades and performance tuning as the platform grows.
Industries
Each district is a sector we work in. The gold lines are the integrations that tie every one of them back to the same core platform.
Glass towers01 / 06
Service and risk processes that stand up to auditors and regulators, with every change on record.
Hospital and helipad02 / 06
IT and clinical engineering services that keep care teams working, on shift and off.
Copper roofs and clock tower03 / 06
Citizen and employee services designed around policy, privacy and accessibility requirements.
The ring campus04 / 06
A platform set up right from the start, so growth adds capacity instead of rework.
The factory floor05 / 06
Plant, asset and maintenance workflows connected to the IT that runs the floor.
Wind and solar06 / 06
Field service and asset management for infrastructure that has to stay online.
Industries
At dusk the whole city is lit by the same network: one platform, governed once, serving every sector on it.
Impact
40%
Up to 40% faster deployment
Proven delivery patterns and design decisions made early remove the rework that slows rollouts down.
60%
Up to 60% higher user adoption
Workflows are designed around how people already work, so the platform gets used instead of worked around.